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Title Reformation plan for an integrated family support service infrastructure, Seoul Metropolitan City
Editor Admin Data 2019.08.01 View 89
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Reformation plan for an integrated family support service infrastructure, Seoul Metropolitan City



Lee, Sun Hyoung Research Fellow
Seoul Foundation of Women and Family



The role and responsibilities for care that are traditionally assigned to the family unit have been uploaded to government organizations. Meanwhile, welfare assistance infrastructure is shifting from selective to universal welfare. The Seoul Metropolitan City offers family support services based on dong community level via outreach service projects, and strengthens case management by promoting cooperation between service providers. Because the recent legislation above aims to streamline service providers, the current delivery system for family policy must also change. By establishing the “Seoul Family Policy Master Plan (2015)”, the Seoul Metropolitan City placed policy providers of family welfare assistance at the center of the reform, strengthening the family policy promotion system reflecting family trait in Seoul. However, this plan lacks critical review and insight about the direction and principle for the restructuring of the integrated family service delivery system. The master plan is limited to an integration between the “healthy family” and “multicultural family” support centers; this family policy delivery system oversimplifies the issue. This research aims to suggest an integral mode to manage the family policy promotion system, making the interconnections between the various service providers more efficient and comprehensive within the Seoul Metropolitan City. This research focuses on interviews experts from service providers and academia, and examines cases from a variety of localities in Seoul managing the integrating family center within the Seoul Metropolitan City. This research engages the differences between before and after the integration and the network and collaborative work between service providers to formulate a new model for restructuring the service delivery system and the role and function of the Seoul inter-regional family service center. Most service providers indicated that the inter-region service provider’s role is not clear, and does not adequately function as an integrative service for families. In this sense, this research suggests respecting family diversity and promoting a family care service support system based on the community for the reformation for the family service delivery system: including resilience to family change, developing the customized project for each town and supporting them, and reinforcing the promotion system for family care service. To do this, this paper suggests the “Seoul Family Center”, exceeding the simple combining and changing the name of healthy family support center and multicultural family support center. This paper suggests that “Seoul Family Center” monitors the family policy in Seoul if it realizes the diverse perspective and reinforcement of the collaborative operating system to achieve sufficient support for the care crisis and the gaps between service providers and families.

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